Who we are
Coble Stephens Architects are an award winning studio based in the Southern Highlands, NSW. Our website address is: coblestephens.com. Coble Stephens Architects are committed to providing quality services and ongoing adherence to privacy obligations in regards to Personal Information that may be collected by us. We follow the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Policies can be obtained from the Office of the Federal Privacy Commissioner at www.privacy.gov.au.
Personal Information
Any information or opinion that identifies an individual this includes names, addresses, email addresses and phone numbers. Coble Stephens Architects collects this information in many ways including directly by telephone or email, indirectly by forms or surveys, form public sources (ie Councils) and other third parties. This information is collected for the primary purpose of providing our services to you, providing information to our clients and marketing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. Disclosure of your Personal Information may be to third parties where you have consented or where required by law.
Sensitive Information is defined in the Privacy Act to include information or opinion concerning an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will not be used by us.
Media
All images on our site (insert site) are the property of Coble Stephens Architects and can not be used, displayed or reproduced without our permission. Please contact us directly if you wish to discuss the use of an image.
Security
In accordance with the Privacy Act 1988 (Cth) (the Privacy Act), we will store all Personal Information in a manner to reasonably protect it from loss, misuse, modification, unauthorized access or disclosure. When your Personal Information is no longer required by us we will take reasonable measures to ensure the de-identification where possible. Some records will be kept or stored in client files for a minimum of 7 years as per tax requirements.
Access
You may request access to your Personal Information stored with Coble Stephens Architects to update or corrrect it. Please contact us in writing in this instance. In order to protect your data Coble Stephens Architects may require identification before releasing Personal Information. We will not charge a fee to access your information but may charge an administration fee for providing copies of your Personal Information.
Maintaining Quality
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
The policy may change from time to time to reflect the best practice in Australia. Please refer back to the information on our website for the most up to date version.
Questions?
Should you have any questions regarding your Personal Information or our Privacy Policy please contact us directly at architects@coblestephens.com.